The personal injury claims process
The personal injury claims process
An accident resulting in injury turns your life upside down. Besides medical recovery, you also have to deal with the legal and financial consequences. Our personal injury lawyers will guide you step by step through the entire claims process - from initial report to the final compensation.
Step 1: Immediately after the accident - safety, evidence, and medical care
The moments following an accident are crucial. Seek medical help right away, even if the symptoms seem minor. Some injuries, such as a concussion or whiplash, do not become apparent later. Always get a medical examination: this creates a record that could be essential to your claim later.
Gather as much evidence as possible at the scene of the incident. Think of photos, witnesses' contact information, license plate numbers, and – in traffic accidents – the European Accident Statement form. Also note exactly what happened. The sooner you start documenting, the stronger your position.
Step 2: Inventory your damages - keep track of everything
From the very beginning, it's important to carefully document all your damages. This applies to direct costs such as medical treatments and travel expenses, but also to lost income, household help, and other indirect consequences of the injury.
Keep a complaints log noting how you feel, what limitations you experience, and how this affects your daily life. In addition, collect invoices, receipts, medical certificates, and everything that substantiates your damages. could substantiated.
Step 3: Establish liability - the foundation for compensation
Compensation only comes if someone else is liable. Our personal injury lawyers formally notify the responsible party on your behalf. It's important that there is a clear (causal) connection between the other party's conduct and your injury.
Liability can be obvious – such as in a traffic accident caused by running a red light - but it can also be complex, for example in medical errors or occupational diseases. Sometimes liability is acknowledged, but in other cases, a legal dispute arises. Additional evidence or a partial dispute procedure may be necessary.
Step 4: Engaging a personal injury lawyer - timely and wise
The sooner you engage a specialized lawyer, the better you're protected against mistakes and the pressure from insurers. Our lawyers take over all communication from the start and guide you through the entire process. You have the right to choose your own lawyer, even if you have legal expenses insurance.
The lawyer handles, among other things, the notice of liability, engages medical and financial experts, negotiates with the insurer, and prepares a damage Through this complete support, you can focus on your recovery.
Step 5: Negotiation and interim payments
In many cases, negotiations take place with the liable party's insurer about the amount of compensation. This begins with a substantiated damage schedule: an overview of all damage items, including evidence and expert reports.
If liability is already acknowledged, interim advance payments can be arranged so you don't face financial hardship. These advances are later offset against the final compensation.
Step 6: Settlement or court proceedings
Can't you reach an agreement with the insurer, or is the offer too low? Then you can decide to litigate. In some cases, a partial dispute procedure is sufficient to resolve a dispute, for example, over liability or the medical necessity of a treatment.
A full trial before the court takes longer, but may be necessary to enforce fair compensation. Our lawyers will always advise you on the most effective and feasible strategy.
Step 7: Closure and aftercare
Has an agreement been reached on the compensation? Then the settlement is documented in a settlement agreement. This includes agreements on the amount, payment, and whether any reservation is made for future damages.
Even after the case is closed, we remain available for questions or help with subsequent complications. For larger amounts, we can put you in touch with a financial advisor if desired.