Beer advocaten is always trying to improve its services. When a file has been closed, our firm sends out a client satisfaction survey to the client. In 2014 we sent out 275 surveys. 164 clients filled out and returned the survey. This is a response of 59.6%.
A whopping 94.5% would recommend our firm or hire us again. Although very pleased with this result, we always seek to further increase this percentage.
The graph contained in this documents shows all client responses combined: Client satisfaction survey 2014.